Terms of Service

Last updated: October 2, 2026

1. About these terms

These Terms of Service apply to your use of chicpodlab.com and any purchase you make from us. The site is operated by chicpodlab ("we", "us", "our"), 1305 Valle Ln NW, Albuquerque, NM 87107, United States. By using the site or placing an order you agree to these terms.

2. Eligibility

You must be at least the age of majority in your state of residence to place an order, or have the permission of a parent or guardian.

3. Products

We try to show product colors, images and descriptions as accurately as possible, but colors may look slightly different on your screen. Product specifications, including capacity, materials and the manufacturer's temperature-retention rating, are listed on each product page.

4. Prices and payment

Prices are shown in US dollars (USD). Shipping costs and any applicable sales tax are shown at checkout before you pay. We accept the payment methods shown at checkout. Prices may change, but the price confirmed in your order will not change after your order is accepted.

5. Orders

We may refuse or cancel an order, for example if a product is unavailable, there is an error in the price or description, the shipping address is outside the United States, or we suspect fraud. If we cancel an order after payment, we will refund you in full to your original payment method.

6. Shipping

Shipping times and costs are set out in our Shipping Policy.

7. Returns and refunds

Returns, refunds, exchanges and cancellations are covered by our Return & Refund Policy.

8. Privacy

How we handle personal information is explained in our Privacy Policy.

9. Intellectual property

The text, graphics and other content on this site belong to chicpodlab or its content suppliers and may not be copied or reused without our written permission, except as allowed by law.

10. Acceptable use

You agree not to use the site for any unlawful purpose, to interfere with its security or operation, to upload malicious code, or to scrape or collect data from it without permission.

11. Limitation of liability

To the fullest extent permitted by law, chicpodlab is not liable for indirect, incidental or consequential losses arising from your use of the site or products bought through it. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under applicable consumer protection law.

12. Disclaimer

We aim to keep the site available and accurate, but we do not guarantee that it will always be uninterrupted or error-free.

13. Governing law

These terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-law rules, except where the consumer protection laws of your state of residence apply.

14. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top shows when they were last changed. Changes do not affect orders already accepted.

15. Contact us

Business name: chicpodlab
Email: support@chicpodlab.com
Business address: 1305 Valle Ln NW, Albuquerque, NM 87107, United States
Contact form: chicpodlab.com/pages/contact